• June 20, 2019

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I am hoping this article is still active. I do not have a chance to enter the polgcom. April 6, at 6: Tim, what version of firmware is currently on the device?

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Someone knows how to repair the boot again? However, such a high-end “webcam” like the renewed CX HD should have come out from the factory with adequate onboard DSP resources to compress the RAW stream in realtime in order to bypass the USB2 Mbit limitation, and send 30 already compressed frames per second to the host machine.

April 4, at 7: Update incorporating the same near-wideband digital audio processing improvements from the RoundTable release. Other than various minor hotfix updates the systems have been basically unchanged since the initial hardware release. May 24, at 6: Have you tried using the device on other computers avoid using USB 3.

I had to follow the Troubleshooting options on updating firmware. There is little known information on some of the earlier RTM updates and Microsoft also started using two different version numbers poycom later updates which can be confusing. Basically this system was design in-house by Microsoft and then in April Polycom officially purchased the rights to the device and has been manufacturing the same unit rebranded as the CX since then.

Everything working fine in the past 2 weeks. Hi, does anyone knows where to get 1. After I try to copy nk files in the polycom it says that here is not enough space in the disk.


August polycm, at 7: Let this process complete with touching the device. Does anybody know the solution to this? We all know the codec in Lync is capable of delivering p 30 FPS.

There is, however a difference in the amount of data received than is cxx5000. March 20, at The Polycom CX delivers a unique, engaging degree group video experience, bringing video, voice, and content together into one seamless interactive session.

Polycom CX Lync Phone – VoIP Supply

When making a decision on voice conferencing technology, one name stands above the rest—Polycom. May 8, at 7: This is not a solution and I dont take any responsibility for your actions.

As far as the wide-band audio improvement I do not know what the actual changes are as we simply included the changes that Microsoft introduced in their RoundTable firmware update last summer; I’d have to talk to a product engineer to find out the code specifics, but it only impacts the analog audio used by the RJ-9 connection, not RTA during Lync calls.

It is possible to download the firmware from the device I got another one with thoe old firmware? Click any Product’s Add To Compare link to build your list. The Polycom CX immediately enhances team collaboration which helps you realize a fast ROI, enables faster and more effective decision making, improved interaction and lower costs and is easy to deploy and use.

Designed to deliver superb audio vx5000 voice and video conferencing environments of any size—from boardrooms to classrooms. Record meetings for playback with synchronized voice, video and content, using Live Meeting Product was successfully added to your shopping cart.

So if the package upload times-out or fails before completing make sure that the device is connected directly to the PC during the upgrade process. So currently the only realistic way to update the firmware for either RoundTable or CX devices is the following manual approach.


This second process will generally take about ten minutes depending on the speed of the USB bus used as the bulk of the poltcom data is in this 32Mb package. The most important concept to understand in terms up updating the firmware is that both the RoundTable and CX have their own software update tool and firmware releases which are not compatible with the other units.

The operation and features of the various models are basically all the same, each device can be used with either the Live Meeting application or a Lync client for embedded panoramic video, while the active-speaker video window can be used with some unsupported applications as it can operate as a single camera USB device. It seem seem as though it is malfunctioning if even the new firmware has not resolved the issue.

There polyycom very little documentation out poljcom regarding the centralized method as it was only available for the RoundTable back in the OCS release which leveraged the complicated Windows Software Updates Services approach.

As you already pointed out, the panorama experience remained unchanged, so whats the point? I have had no luck updating the firmware. I followed the directions and upgrade the firmware. Attempting to reboot the CX device….

The Polycom CX has been discontinued by the manufacturer. This is expected, but not necessarily ‘as-designed’ behavior. The Microsoft RoundTable Wikipedia page has some notes and links to initial product reviews if one is feeling nostalgic. Part of a full suite of Polycom Phone and video solutions for Microsoft Office Communications Serverthe Polycom CX offers an affordable solution for unified voice and video collaboration.

July 18, at 4: