• August 5, 2019

I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that. To move forward with the RMA, an ASUS e-mail says “Must Include the RMA Checklist Form with your RMA return.” but fails to attach such a. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct

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HujinnDec 30, at 8: Any physical damage is completely out of warranty. Please be informed that we will not save any data from your previous notebook. How to find serial number? If you plan on selling your notebook at a later date, I’d highly recommend you keep the original box and use a generic box to ship your notebook.

Important Information

We got an e-mail from ASUS letting us know they got our response and that we accepted the replacement offer. Thank you for your cooperation.

Use multiple layers of bubble wrap to protect your notebook during transit and make sure your RMA number is clearly printed on the exterior packaging. Note that Asus only accepts Visa or Mastercard.

What Notebook Should I Buy? Your name or email address: The given ETA of 5 business days was over-estimated and my repaired notebook was available for pick-up within 3.


ASUS Video Card RMA Experience and Turnaround Time in – Legit Reviews

It will be kindly of you to provide your credit card information to us in order to process your order rapidly. It’s normal here, that laptop will stay in service center for 4 weeks. By the way, has anybody an experience with a RMA service in Germany? It looks like your serial number SN: Type of Credit Card: An ASUS service manager jumped on a call with us and explained our RMA was longer than normal due to the part shortage of the video card that we were trying to get repaired.

Having to go through a “middleman” undoubtedly lengthens the repair process.

Please follow these instructions when shipping your notebook to ASUS: Turnaround time was as promised chekclist notebooks while the other repair company servicing EeePCs seem to have under-qualified technicians servicing the Asus netbooks.

Repair time was around 4 days and their technicians did a good job replacing a motherboard.

We accept Visa or Master card only. August 23rd, Our card was delivered by Fedex while we were not home at Thank you for choosing ASUS! Please Select Postal Code. Thanks for the guide.

Please sign and send the form with the package otherwise, ASUS will not guarantee any lost or stolen components. No tracking number was given in that e-mail, but when we checked our repair status on the ASUS support website it showed a FedEx Ground tracking number. It’s conveniently located near public transportation and the service was as expected.


Ultra Male Dec 31, at 2: Our technicians will need this for testing purposes. They asked to verify or shipping address and let us know the replacement card would ship in approximately 5 business days.

Asus RMA and Warranty Guide

Since Asus does not have their own service centers in Kazakhstan, repairs are performed by Asus resellers such as Pulser and Alser. It appears to be an out-of-stock part issue which has apparently dragged on for weeks.

Share This Page Tweet. Our card was delivered by Fedex while we were not home at You must log in or sign up to reply here. Possible reasons for not receiving an Instant RMA and will receive a case only: Please back up before sending unit in for service. Between Msi and Asus HenrisDec 21,in forum: The ASUS disclaimer is shown below and we received permission to publish all correspondence on August 30th, You should also note that if you mail your shipment in the rka packaging, you will most likely not get that packaging back.